1. Introduction
Welcome to Ready Meals Taste Asia (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [https://readymealstasteasia.com] (the “Website”) and use our services.

By accessing or using our Website, you consent to the collection and use of information in accordance with this Privacy Policy.

2. What information we collect
We may collect the following categories of personal data:

Identity & contact information: name, email address, billing/shipping address, phone number.
Transaction information: details of purchases you make, payment method, order history.
Technical information: IP address, browser type and version, time zone setting, operating system, browsing actions and patterns on our Website.
Marketing & communications data: your preferences for receiving marketing from us, responses to promotional campaigns.
Cookies & similar technologies: we use cookies to enhance your experience, remember your preferences and compile aggregate data about site traffic and usage.

3. How we collect your information
We collect data in the following ways:

When you create an account, place an order, subscribe to our newsletters, or contact us.
Automatically as you browse our Website (via cookies and other tracking technologies).
From third-party sources, where you have permitted them to provide us with information (e.g., payment processors, digital marketing platforms).

4. How we use your information
We use your personal data for the following purposes:

To process your orders, deliver products, provide customer service and manage returns.
To verify your identity and payment details, prevent fraud and ensure security of our services.
To personalise and improve your experience on our Website (e.g., recommending products).
To measure and understand how you use our Website, so we can optimise and enhance it.
To send you marketing communications if you have opted into them (you may unsubscribe at any time).
To meet our legal and regulatory obligations.

5. How we share your information
We may disclose your personal data to the following categories of recipients:

Service providers: e-commerce platform host, payment processors, delivery/shipping companies, customer service tools.
Affiliates and business partners, if applicable.
Legal and regulatory authorities: where required by law or to protect our rights or the rights of others.
Business transfers: in case we merge with, are acquired by, or transfer assets to another business, your data may be transferred as part of that transaction (subject to safeguards).

We do not sell your personal data to third parties for marketing purposes.

6. Cookies and tracking technologies
We use cookies and similar tracking technologies to collect and use personal data about you. You can control cookies through your browser settings. Please note that removing or blocking cookies may affect your experience on the Website.

7. International transfers
Your information may be transferred to — and maintained on — computers or servers located outside of Singapore where our service providers are located. We will take steps to ensure that such transfers are compliant with applicable data-protection laws and that your data continues to be adequately protected.

8. Data retention
We will retain your personal data only for as long as reasonably needed to fulfil the purposes for which we collected it, comply with legal obligations, resolve disputes and enforce our agreements. Once the data is no longer needed, we will securely delete or anonymise it.

9. Your rights
Under the PDPA and other applicable laws you may have rights including:

Accessing and correcting your personal data held by us.
Withdrawing your consent for direct marketing.
Requesting deletion or anonymisation of your data (subject to legal/contractual retention requirements).
Opting out of profiling/automated decision-making where applicable.

To exercise these rights please contact us at the details below. We will respond within a reasonable time as required by law.

10. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration or destruction. However, no method of transmission or storage is 100% secure; therefore we cannot guarantee absolute security.

11. Children
Our Website is not intended for use by children under the age of 13 (or the minimum age under local law). We do not knowingly collect personal data from children. If we learn that we have collected personal data from a child, we will take steps to delete it.

12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the bottom. We encourage you to review this page periodically. Your continued use of our Website after changes constitute acceptance of the updated policy.

13. Contact us
If you have any questions, complaints, or requests regarding this Privacy Policy or your personal data, please contact us:
Email: rmfood@select.com.sg
Address: 24A Senoko South Road, Select Group Building, Singapore 758099
Phone: (65) 9278 0132

Last updated: 11 November 2025